Exchange/Return
Once an order is confirmed, it cannot be canceled and no refunds will be provided.
If an exchange or return is required for a wrong product, you must retain the product in its complete condition, and email fzzwines@gmail.com within 14 days of receipt of the goods to arrange the exchange or return. Exchange or return is only available for items below $800, or less than 10 years old, at our complete discretion. Collection fee will apply, if we collect.
Promotional items are not eligible for exchange or refund.
